Shipping policy
At DTF Print Pros, we are committed to providing efficient, reliable shipping options to ensure your custom prints arrive promptly and in excellent condition. Please review our shipping policy to understand our process and options.
1. Order Processing Time
- Standard Orders: Orders are typically processed and produced within 48-72 hours after payment and design approval. This processing time may vary depending on order volume or complexity.
- Rush Orders: Expedited or same-day services are available for an additional fee. Contact us at (903) 804-6402 to arrange rush processing if needed.
2. Shipping Methods and Costs
We offer a range of shipping options to meet your needs, including:
- Standard Shipping: Reliable, cost-effective shipping through reputable carriers. Delivery times vary based on location and carrier.
- Expedited Shipping: Faster delivery options are available for an additional cost. Please contact us for details.
Shipping costs are calculated at checkout based on the shipping method chosen, package weight, and delivery address.
3. Local Pickup
For customers in Tyler, Texas, we offer a local pickup option at our address:
📍 511 East Front Street, Tyler, TX 75702, United States
Once your order is ready, we will notify you to arrange a convenient pickup time.
4. Shipping Times
Shipping times are estimated and depend on the shipping method selected and the destination. Typical delivery estimates are as follows:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 1-3 business days
Please note that these are estimated timeframes provided by the carrier, and DTF Print Pros cannot guarantee specific delivery dates.
5. Shipping Areas
- Domestic Shipping: We currently ship throughout the United States.
- International Shipping: We do not offer standard international shipping at this time, but we may consider it on a case-by-case basis. Please contact us to discuss international shipping options.
6. Tracking and Notifications
Once your order ships, you will receive a confirmation email with tracking information to monitor your shipment’s progress. If you do not receive tracking information or have questions about your shipment, please contact us.
7. Shipping Delays
While we strive to ensure timely delivery, DTF Print Pros is not responsible for delays caused by third-party carriers, weather conditions, or other factors beyond our control. We recommend ordering in advance to accommodate any unexpected shipping delays.
8. Damaged or Lost Shipments
If your order arrives damaged, please contact us within 7 days of receiving the package. We may request photos of the damage for verification. If the carrier loses a package, please reach out to us so we can assist in filing a claim and resolving the issue.
9. Contact Us
If you have questions or concerns regarding our shipping policy, please reach out to us at:
📞 Phone: 903-804-6402
✉️ Email: abstshirtgraphics@yahoo.com
Thank you for choosing DTF Print Pros. We’re here to ensure your custom prints are delivered safely and efficiently.